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Privacy Policy
Introduction
1. We take the privacy of our website visitors very seriously and are committed to protecting it. This policy details how we handle personal information.
2. When you first visit our website, if you agree to our use of cookies in accordance with the terms of this policy, it means that you allow us to use cookies each time you visit our website thereafter.
Data Collection
We may gather, retain, and utilize the following categories of personal data:
1. Details regarding your device, such as your IP address, location, browser type and version, and the operating system you use;
2.Insights into how you interact with our website, including where you came from, when you visit, which pages you view, and how you navigate through our site;
3. Data you submit during the registration process on our platform, like your email address;
4. Content you provide when engaging with the services available on our platform;
5. Metrics generated from your platform usage, including when, how often, and under what circumstances you access our services;
6. Data pertaining to your transactions on our site, including purchases and services used, which may include your name, address, phone number, email address, and payment details;
7. Material you choose to publish on our site that is intended for public consumption, such as your username, avatar, and any posts you make;
8. Information contained in your communications with us, whether via email or through our site, including the message content and any associated metadata;
9. Any additional personal information you choose to share with us.
Before sharing someone else's personal information with us, ensure you have obtained their consent to disclose and allow us to use their personal information in line with the terms of this policy.
Use of Personal Information
Personal information submitted through our website will be used for the purposes described in this policy or on the relevant pages of the website. We may use your personal information for the following purposes:
1. Administering our website and business;
2. Presenting a personalized website to you;
3. Providing you with our website services;
4. Sending you items purchased through our website;
5. Providing you with services purchased through our website;
6. Sending you statements, invoices and payment reminders, and collecting payments from you;
7. Providing statistical information about our users to third parties (but third parties cannot identify any individual user from the information;
8. Processing your queries or complaints on our website;
9. Ensuring the security of our website and preventing fraud;
10. Checking compliance with the terms and conditions of use of our website (including monitoring private messages sent through our website private messaging service, and other purposes.
If you submit personal information for publication on our website, we will publish your personal information and use it for other purposes in accordance with the permission you grant us.
You can limit the publication of your information on our website through privacy settings, which can be adjusted using the privacy controls on the website.
We will not provide your personal information to any third party for its or any other third party to use for direct marketing without your explicit consent.
Cookies and Related Technologies
We use cookies to provide better services and a personalized experience. You can choose to accept or reject cookies, but rejecting cookies may affect your use of certain services.
Sharing of Personal Information
We will not share your personal information with any company, organization, or individual, except in the following cases:
1. With your explicit consent or authorization in advance;
2. As required by law, administrative, and judicial authorities;
3. To protect your or the public interest, property, or safety from harm and it is necessary to provide;
4. Only by sharing your personal information can we achieve the core functions of our products and/or services or provide the services you need.
Managing Your Personal Information
You may request someone else to make a payment on your behalf, in which case you need to provide the payer's account, payment QR code, and mobile phone number, along with other relevant information. To promptly inform us and confirm your payment progress and status, and to provide after-sales and dispute resolution services, you agree that we can collect information about the payment progress from the transaction party or other financial institutions you have chosen.
After-Sales and Dispute Resolution
When you contact us or submit a pre-sale, after-sale, or dispute resolution application, to ensure the security of your account and system, we need you to provide necessary personal information to verify your membership; you need to provide your contact information, product photos, and other information.
Protection and Storage of Personal Information
We will take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the period required to achieve the purposes stated in this policy, unless an extension of the retention period is needed or allowed or required by laws and regulations.
Policy Updates
To provide you with better services and as our business evolves, we continuously strive to improve our products, services, and technology. When new services and business processes change, we may update our privacy policy to inform you of the specific changes. However, without your explicit consent, we will not reduce or limit the rights you are entitled to under this privacy policy.
Contact Information
If you have any questions about this privacy policy or need further assistance, please contact our customer service team. We have established a dedicated personal information protection team and a person in charge, and you can contact us
